Code of Conduct

Course Description: Code of Conduct (3 Hours Commissioner’s Standards & Code of Ethics Class)

Overview

This comprehensive 3-hour continuing education course is meticulously designed to blend the essential elements of Commissioner’s Standards with the Code of Ethics set forth by the National Association of Realtors® (NAR). Aimed at instilling a robust ethical foundation in Realtors®, this course delves into the licensing laws in relation to the Code of Ethics, emphasizing the significance of understanding and applying ethical practices in real estate transactions. While the NAR Code of Ethics is a voluntary commitment adopted by Realtors®, it is crucial to distinguish it from statutory or law requirements, underscoring its unique role in promoting professional integrity.

Objectives

• To understand the correlation between licensing laws and the NAR Code of Ethics.
• To explore the historical context and the mission of the REALTORS® Association that underline the Code of Ethics.
• To gain insight into the grounds for denial, suspension, or revocation of licenses and how they relate to ethical conduct.
• To examine everyday ethical dilemmas faced by real estate professionals and how to navigate them.
• To comprehend the legal implications of the Sherman Antitrust Act, RESPA, and their relevance to ethical practices in real estate.

Course Outline

1. Introduction to Agency and Code of Conduct: An exploration of real estate agency disclosure, election highlights, and the duties and limitations placed on brokers.
2. Understanding Ethical Dilemmas: Analysis of real-life dilemmas such as disclosure obligations, ethics in advertising, and handling multiple offers ethically.
3. Legal Foundations and Ethical Conduct: Insights into the Sherman Antitrust Act, RESPA, and their impact on fair competition and ethical practices in real estate.
4. The Arizona Real Estate Recovery Fund: An overview of its purpose, eligibility criteria, and the process for applying, including examples of eligible and ineligible losses.
5. Code of Ethics and Standards of Practice: A detailed review of the Code of Ethics articles, focusing on duties to clients and customers, and the standards of practice that guide ethical real estate transactions.
6. Disclosure and Advertising Regulations: Understanding the Arizona statutes and commissioner’s rules related to disclosure and advertising by a licensee.
7. Representation Rules and Ethics Complaint Process: Navigating the ethics complaint process, representation rules, and understanding the consequences of violating Commissioner’s Rules.

Interactive Components

• True/False Quizzes: To reinforce key concepts and ensure understanding.
• Section Reviews and Exams: Comprehensive assessments after each section to test knowledge and application of the principles discussed.
• Real-World Scenarios: Practical examples and dilemmas to apply ethical principles and make informed decisions.

Who Should Attend

This course is designed for current and aspiring Realtors® seeking to fulfill their continuing education requirements, specifically in Commissioner’s Standards and Code of Ethics. It is also beneficial for any real estate professional looking to enhance their understanding of ethical practices within the industry.

Learning Outcomes

Upon completing this course, participants will:

• Have a thorough understanding of the NAR Code of Ethics and its application in real estate practices.
• Be able to identify and resolve ethical dilemmas using the guidelines provided by the Code of Ethics.
• Understand the legal and ethical obligations related to disclosure, advertising, and representation in real estate transactions.
• Be prepared to navigate the ethics complaint process confidently.

Conclusion

“Code of Conduct” offers an essential foundation in ethical practices for real estate professionals, combining the statutory requirements with the voluntary Code of Ethics to promote professionalism and integrity in the industry. Through this course, participants will not only fulfill their educational requirements but also enhance their ability to conduct real estate transactions ethically and effectively.

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